WE VALUE  WHAT YOU VALUE

Our Vision Statement

A world where state-of-the-art valuation and excellence in customer service come together

Mission Statement

We value property, administer exemptions, and maintain ownership records for Palm Beach County, fairly, equitably and in accordance with Florida law.

Core Values

WE ARE

  • a team of qualifed professionals
  • dedicated to providing quality service
  • responsible and accountable
  • committed to accuracy

We operate with fairness and integrity.

Goals

  • Customer Service: Enhance customer service by defining service standards, training staff, and educating the public.
  • Technology: Leverage technology to improve work processes.
  • Standard Operating Procedures: Create, communicate, and monitor SOPs for each department.
  • Strategic Staff Development: Empower and develop staff by providing opportunities for knowledge sharing, cross training, and creation of succession plans.
  • 100% Paperless: Become a paperless office through effective electronic workflow.